Corporate governance

Corporate governance is the system by which companies are directed and controlled. It deals mostly with the relationship between the constituent parts of a company - the directors, the board (and its sub committees) and the shareholders.

Gilliat Financial Solutions strongly believes that companies which adopt best practice in corporate governance will be more successful in their core activities and will undoubtedly deliver enhanced returns to stakeholders.

We seek to be a responsible company by incorporating a focus on openness, integrity and accountability in all aspects of its operations and activities, including:

  • the timely provision of reliable information,
  • a clear and credible decision making process,
  • proper consideration to information provided,
  • making considered judgements.

Our corporate governance approach serves as a guide to employees in all aspects of their work.

We fully support and adhere to the FSA’s principles for business in all our undertakings with clients, employees, service providers and business partners.

Integrity We will conduct our business with integrity.
Skill, care and diligence We will conduct our business with due skill, care and diligence.
Management and control

We will take reasonable care to organise and control our affairs responsibly and effectively, with adequate risk management systems.
Financial prudence We will maintain adequate financial resources.
Market conduct We will observe proper standards of market conduct.
Customers' interests We will pay due regard to the interests of our customers and treat them fairly.
Communications with clients We will pay due regard to the information needs of our clients, and communicate information to them in a way which is clear, fair and not misleading.
Conflicts of interest We will manage conflicts of interest fairly, both between ourselves and our customers and between a customer and another client.
Clients' assets We will arrange adequate protection for clients' assets when we are responsible for them.
Relations with regulators We will deal with our regulators in an open and cooperative way, and will disclose to the FSA appropriately anything relating to the firm of which the FSA would reasonably expect notice.

Treating Customers Fairly

Treating Customers Fairly (TCF) remains central to the Financial Services Authority strategy for regulated companies. Gilliat Financial Solutions aims to embed TCF Principles within its culture and procedures by:

  • ensuring its clients are confident that fair treatment is central to its corporate culture
  • providing its clients with clear information before, during and after the point of sales; and
  • producing high quality client facing literature thus establishing client understanding and structuring their expectations of performance.